Janitorial Services Manager

POSITION: Janitorial Services Manager We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning, organizing, directing, controlling, and evaluating all aspects of our janitorial and facilities services operations. This role requires a hands-on leader who can balance operational excellence with staff development while ensuring exceptional service delivery to our clients. TERMS OF EMPLOYMENT:  Permanent Full-time (32hrs per week).  Work locations may vary as constant travel is required to visit different client sites. Flexible hours with day shifts. JOB DUTIES: Operational Leadership Plan, organize, direct, control, and evaluate daily operations of janitorial and facilities services across multiple client sites Establish and implement comprehensive policies and procedures for all staff and service delivery operations Ensure consistent quality standards and compliance with health, safety, and environmental regulations   Financial & Resource Management Plan and control departmental budgets, monitoring expenses and identifying cost-saving opportunities Manage inventory of supplies, equipment, and materials to optimize efficiency and minimize waste Oversee procurement processes and vendor relationships   Client Relations & Problem Resolution Respond promptly and professionally to client inquiries, concerns, and complaints Develop and implement solutions to operational challenges and service issues Maintain strong client relationships through regular communication and service reviews   Business Development & Marketing Identify new business opportunities and contribute to proposal development   Team Leadership Hire, train, and supervise janitorial and facilities staff Conduct performance evaluations and provide ongoing coaching and development Foster a positive, safety-focused work culture that promotes excellence and accountability Schedule and coordinate staff assignments across client locations   QUALIFICATIONS AND REQUIREMENTS: Education Completion of secondary school is required. A college diploma or vocational certificate in facilities management, business administration is preferred. Experience One to less than two years of experience in a similar role in a janitorial service company or cleaning service company or facilities management   Skills & Competencies Budgetary responsibility up to CAD$100,000 Leadership and supervision of working groups Excellent communication and interpersonal skills Strong organizational and time management abilities Attention to detail Ability to work independently Judgment, collaborative and analytical Problem-solving mindset with ability to make sound decisions under pressure   Assets Knowledge of cleaning chemicals, equipment, and safety protocols Valid driver's license and reliable transportation Experience with contract management   What We Offer Health Care plan Dental plan Vision Care benefits Disability benefits Paramedical services coverage Life Insurance Professional development opportunities Supportive team environment   Language of work: English References attesting experience might be required later in the hiring process.