Senior Administrative Assistant, JCC Strategic Initiatives & Operations (12 Month Contract)

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Senior Admin Assistant, JCC Strategic Initiatives & Operations (12 Month Contract)

* This is a 12-month contract role with the possibility of transitioning to a permanent position. 

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $51,360 - $64,200

Reporting to the Senior Manager, JCC Strategic Initiatives & Operations the Senior Admin Assistant, JCC Strategic Initiatives & Operations Team is responsible for providing administrative support to the JCC Meeting Operations Team and its aligned activities, initiatives, projects and working groups. As the key individual supporting the coordination of the team’s workflow and communications, the Senior Admin Assistant must have excellent organizational and communication skills to proactively assist the team to meet deadlines, anticipate challenges, and find ways to address them. The position requires strong organizational and proactive administrative skills, and the ability to manage multiple priorities simultaneously. The Senior Admin Assistant is expected to have excellent oral and written communication skills as they will be responsible for composing correspondence.

This role requires someone who possesses outstanding attention to detail, maintains confidentiality, and professionalism while communicating with leadership and committee members. The individual will have excellent facilitation and agenda planning skills in order to manage team meetings. Initiative and strong interpersonal skills are required in working collaboratively with Ministry of Health executives, Physician Leads and leadership from across the organization. Due to the nature of the Team’s work and the variety of work that may be assigned to the Senior Admin Assistant, diplomacy, attention to detail, and a strong knowledge of the Microsoft suite of products and the Zoom application are essential. 

WHAT SUCCESS LOOKS LIKE

Building Relationships (I):

• Provides excellent service to Doctors of BC members and stakeholders, addressing inquiries and requests promptly.
• Establishes and maintains relationships and alliances.
• Shares information and readily determines to whom to go for relevant information.
• Seeks assistance and feedback in the problem-solving process.
• Partners with others to achieve expectations.

Communication for Results (I):

• Conducts discussions with and writes communications to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving.
• Seeks and shares relevant information, opinions, and judgments.
• Handles conflict empathetically.
• Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

Initiative (I):

• Seeks out new challenges that require low to moderate risk-taking and planning decisions.
• Determines the resources, team support, and technical needs necessary to enable success and procures them.
• Develops processes to create efficiencies for meeting operations, pivoting, and adapting them as needed.
• Keeps responding to the challenge despite obstacles and setbacks.

Problem Solving (I):

• Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems.
• Determines the potential causes of the problem and devises testing methodologies for validation.
• Shows empathy and objectivity toward individuals involved in the issue.
• Analyzes multiple alternatives, risks, and benefits for a range of potential solutions.
• Recommends resource requirements and collaborates with impacted stakeholders.

 Thoroughness (I):

• Demonstrates operational agility and renegotiates priorities as necessary.
• Uses organizational systems that result in multiple critical activities to be identified and completed on time.
• Puts systems in place and uses them to monitor and detect errors and problems.
• Tests and inspects outputs and applies quality checks before work submission.

Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• High school graduation and some related work experience; OR an equivalent level of related work experience, education and/or training may also be considered 
• Excellent writing skills and proven ability to develop clear, concise and comprehensive written communication
• Excellent judgment in setting priorities, identifying issues and determining action required when working under pressure and deadlines
• Superior interpersonal, oral communication and relationship management skills
• Adept at balancing major concurrent tasks and projects and working with both internal staff and stakeholders in a coordinated manner
• Proven ability to respond to a wide variety of issues and deal with unclear situations and conflicting demands, and to seek leadership direction and support with priority setting when needed
• Knowledge of JCC Committee functions and processes is an asset
• Has a proactive approach and is adept at balancing major concurrent tasks and projects
• Excellent computer skills using Word, PowerPoint, Outlook, Excel and Zoom
• Demonstrated ability to work independently and as a member of the team

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.